we're about 40 people on it across two orgs, hold up fine. unlimited users on their plan helped bc we didnt have to ration seats
It scales well for us at enterprise volume. The parts that matter at scale are there: SSO and SCIM for provisioning, RBAC so regional teams only see their own content, audit logs, and the Content Governance Agent flagging conflicting or outdated answers automatically so a big knowledge base does not rot. High volume is where AI-first pays off most, since you are approving drafts in parallel instead of manually coordinating every response across regions.
one tip, get your infosec review going early. the tool clears it fine but enterprise procurement is slow no matter the vendor
exactly what i needed, the SCIM and RBAC bit answers my IT team's first question. thanks all