Most "RFP tools" are content libraries with a nicer UI, you're right. The differentiator you want is whether it can classify a question and route it to the correct product's knowledge before answering.
Check out Inventive AI. The reason it works for messy multi-SKU setups is the context graph — it maps which knowledge source belongs to which product/function, so overlapping or contradicting SKUs don't bleed into each other. Same system also handles our security questionnaires and sales Q&A, so we're not paying for three tools.
seconding the routing point. the multi-product part is what a plain library can't do no matter how good the search is.
good to know it's not RFP-only, the security questionnaire overlap is a big deal for us too