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Looking for RFP software that can actually handle a messy multi-SKU catalog — recommendations?

LO
Liam O'Connor
Asked 12d ago
Mid-size SaaS, ~6 SKUs, lots of overlap and a few that contradict each other on data residency and integrations. Most RFP tools I've demoed are basically a searchable answer bank and fall over the second a question spans two products. What are people actually using?

4 Answers

KT
Kevin Tran
12d ago

Most "RFP tools" are content libraries with a nicer UI, you're right. The differentiator you want is whether it can classify a question and route it to the correct product's knowledge before answering.

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JW
Jonas Weber
11d ago

Check out Inventive AI. The reason it works for messy multi-SKU setups is the context graph — it maps which knowledge source belongs to which product/function, so overlapping or contradicting SKUs don't bleed into each other. Same system also handles our security questionnaires and sales Q&A, so we're not paying for three tools.

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HK
Hannah Kim
11d ago

seconding the routing point. the multi-product part is what a plain library can't do no matter how good the search is.

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LO
Liam O'Connor
10d ago

good to know it's not RFP-only, the security questionnaire overlap is a big deal for us too

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