Druva moved its entire 60-person SE org off Responsive (formerly RFPIO) in under a month after a 1-week pilot: 600 RFPs a year, 0 users going back

Druva's global SE, GRC and InfoSec teams now answer RFPs and security questionnaires from source documents instead of a Q&A library.

Checkmark icon inside a peach-colored circle on a white background.
1-Week Pilot, Org-Wide in a Month

A technical win inside two weeks, then the full 60-person SE org moved over.

Checkmark icon inside a peach-colored circle on a white background.
~600 RFPs and Questionnaires a Year

RFPs, RFIs and InfoSec questionnaires across APAC, Europe and the Americas.

Checkmark icon inside a peach-colored circle on a white background.
0 Users Went Back

No one returned to Responsive after the switch.

Druva and Inventive AI case study cover

For Druva, a SaaS data security company, enterprise deals bring a steady stream of RFPs, RFIs and InfoSec questionnaires. Its global SE team had outgrown Responsive and a Q&A library nobody could keep current. With Inventive AI, the team moved its whole SE org after a one-week pilot and now answers from source documents. This case study is based on conversations with Bryan Hicks, former VP of WW Solutions Engineering, Sourav Mohanty, former Director of Sales Engineering, Jesse Dotterer and Everett Golden at Druva.

Impact at a Glance

Druva impact at a glance: A Fast, Org-Wide Switch

About Druva

Druva is a SaaS data security company protecting enterprise data across cloud, on-premises and edge environments. Its 60-person global solutions engineering org, along with GRC and InfoSec teams, handles about 600 RFPs, RFIs and security questionnaires a year.

The challenge: a bolt-on AI and a library nobody could maintain

With Responsive (formerly RFPIO) up for renewal, Druva's SE leaders wanted an AI-native alternative, not a legacy platform adding AI features after the fact.

"I'm not going to go hire 10 people to fill out RFPs and security responses, right? So I'm trying to figure out, looking at tools that maybe help us scale."
— Bryan Hicks, former VP of WW Solutions Engineering, Druva

The team had nearly 5,000 Q&A pairs, many stuck in Jira or buried in email threads across APAC, Europe and the Americas. Even after cutting the library down to its top 200 questions, keeping those answers accurate by hand wasn't sustainable.

Why Druva chose Inventive AI

Druva ran a one-week pilot on real documents. Instead of curating Q&A pairs, the team pointed Inventive AI at its sources of truth: website content, product documentation and policy files.

"We don't want to mostly maintain the Q&A pairs. So the current plan here is to rely more on the AI, which would essentially source information from the documents..."
— Sourav Mohanty, former Director of Sales Engineering, Druva

Drafting from live data sources, flexible answer options and a built-in Salesforce connection through Inventive's integrations let Druva's global team move faster.

"Great first demo... I can see a lot. Connect the dots. Love the data source element of it."
— Bryan Hicks, former VP of WW Solutions Engineering, Druva
"That SFDC integration is again a must-have, and I'm glad that you guys have released it."
— Sourav Mohanty, former Director of Sales Engineering, Druva

How Druva's 60-person SE org adopted Inventive AI without formal training

The workflow was simple enough that Druva's global SE team adopted the platform on its own, so leadership could focus on strategy instead of tool training. Simpler project creation and smart tagging won the team over, and no one went back to the old tool.

"From our perspective, it was faster response time for security questionnaires, for RFPs, InfoSec questionnaires, those sorts of things... I have not heard too much chirping about issues."
— Jesse Dotterer, Sr Director Sales Engineering, Druva

Accuracy on security and compliance questions

For a data security company, compliance answers have to be right. In live testing, Inventive AI read directly from uploaded spreadsheets and flagged information that didn't match.

"Does your organization have an anti-money laundering policy? Okay, perfect. This is exactly the answer that was part of that spreadsheet that I just uploaded. Awesome."
— Everett Golden, Sr. Manager Sales Engineering, Druva

With Google Drive connected, the team updates a source file once instead of re-uploading it every time something changes.

"I can put it in a Google Drive. And then those files are automatically read from the tool, then I can just update the file. I don't have to keep uploading the files."
— Everett Golden, Sr. Manager Sales Engineering, Druva

Why Druva's SE team rates Inventive AI far above Responsive

"Compared to Responsive RFPIO, I think people have liked the tool, that's for sure. They are happy with the AI response. They feel that it's far, far better compared to what we have currently in our inventory."
— Sourav Mohanty, former RFP Process Owner, Druva

Ready to Transform Your RFP Process Like Druva?

Inventive AI helps solutions engineering teams answer RFPs and security questionnaires with accurate, cited answers from approved content.

Book a demo to see how Inventive AI handles questionnaires like Druva's.

Frequently Asked Questions

Is Inventive AI an RFPIO or Responsive alternative?

Yes. Druva moved its whole 60-person solutions engineering org from Responsive (formerly RFPIO) to Inventive AI after a one-week pilot, and no users went back.

What should an RFP software pilot test?

Run it on real, recent RFPs and security questionnaires instead of sample questions, and connect the same sources the team would use in production. Judge it on answer accuracy, how much editing drafts need, and whether integrations like the CRM and SSO work on day one.

Who should own content for security questionnaire answers?

The teams who own the underlying policies: InfoSec, GRC and legal. When they maintain the source documents, AI drafts stay aligned with current policy, and solutions engineers don't have to act as compliance editors.