Harte Hanks Builds a Stronger Knowledge Hub With Inventive AI
Harte Hanks' Kate Snow says Inventive AI crawls more document types than Responsive, letting the team add PowerPoint decks and PDFs.
What they cover
Kate Snow, RFP lead and Creative Director at Harte Hanks, says Inventive AI can crawl more documents than Responsive, including PowerPoint decks and PDFs where much of the company's information lives. She reports the Knowledge Hub is already better than it ever was in Responsive. Her comparison centers on broader content coverage.
Highlights
- 0:00Sourcing information they didn't even have in Responsive
- 0:15Inventive can crawl more document types, including PowerPoint and PDFs
- 0:29Their knowledge hub is already better than it ever was in Responsive
Already our Knowledge Hub is better than it ever was in Responsive.
Full transcript
0:50 video · RFP lead / Creative Director, Harte Hanks0:00Kate Snow
stuff out as we go, maybe. That being said, I mean, at least the last two or three that we've done, we've also been sourcing information we didn't even have in responsive from the account directors, because we have the ability or inventive has the ability to crawl more documents than responsive did. So we're able to add things like PowerPoint ducks, which is where a lot of our information is stored and PDFs and whatnot. So I would say already our knowledge hub is better than it ever was in responsive in that way. So it might just be a matter
